Help ELMA BPM Platform
×
Menu

Rich Email

Rich email notifications allow performing actions right in your email client:

Configuring Rich email notifications

Each user can configure notifications about tasks and messages for themselves. These settings can be configured in the user profile on the Notification Settings tab (fig. 1).
Fig. 1. Editing a user profile. Notification Settings tab
In this case the email format changes to HTML, which features improved design and buttons for performing actions.

How it works

When you click on a button, the respective method is invoked in ELMA Web Application, therefore you need to be connected and authenticated in the system for Rich notifications to work correctly. If the user is not authenticated in the system, they will be redirected to the authentication page. After signing in to the system, the action will be performed (fig. 2).
Fig. 2. Notification about completing an action

Examples of Rich notifications

1. Document approval
Fig. 3. Document approval Rich notification
2. Document acquaintance
Fig. 4. Document acquaintance Rich notification
3. Decision-making
Fig. 5. Decision-making Rich notification
4. Business process task
Fig. 6. Business process task Rich notification
5. Question
Fig. 7. Question Rich notification
6. Task
Fig. 8. Task Rich notification

Copyright © 2006–2019 ELMA