With ELMA Agent you can receive and comment messages without using ELMA Web Application. You cannot send messages from ELMA Agent.
To work with messages, start ELMA Agent and open the Messages section (fig. 1).
Fig. 1. ELMA Agent. Messages section
This section is similar to the Messages section in ELMA Web Application.
Messages are synchronized automatically when received by the server.
New messages are highlighted dark-yellow, read messages – light-yellow. If you click on an unread message, it will automatically change its color.
To add a message to Favorite, click the button located in the upper right corner of the message. Once the message is added to Favorite, the icon will look like this . To remove a message from Favorite, click the star icon again.
The section displays the message itself and its comments. You can add comments to messages in a special field (fig. 2).
Fig. 2. ELMA Agent. Messages section. Field for entering a comment
The most recent messages are displayed at the top.
When you click on a message subject, its page opens in the web browser.
The top panel contains four buttons:
If you click on this button, only unread messages will be displayed and the button will be highlighted yellow. The number to the right of the button name shows the number of unread messages. If there are no unread messages, the button will be gray.
If you click on this button, all the messages will be displayed and the button will be highlighted yellow.
If you click this button, all the messages added to Favorite will be shown.
If you click on this button, unread messages will be marked as read.
button located in the upper right corner of the message. Once the message is added to Favorite, the icon will look like this 
. To remove a message from Favorite, click the star icon again.
