Public Channels

Public channels are used for communication of groups of employees. Each channel is dedicated to a certain subject.

Public channels are created by the system administrator, who also assigns access permissions to this channel. These permissions are assigned in Administration – Basic Applications – Public Channels .

There are three groups of public channels:

common – are intended for communication of employees on any subject;
projects – are intended for communication of employees on a particular project. Such channels are available only to those users, who has access to the Projects+ application. When you create a project, a public channel with the project team members can be automatically created;
archive – stores archived public channels.

All the public channels are displayed in the left menu of the Messages section (fig. 1).

To open the page of a public channel group click on the group's name; to open the page of a public channel click on the channel's name.

Fig. 1 illustrates the page of Common Public Channels.

Fig. 1. Public channels section. The page of Common Public Channels