ELMA provides a wide range of features that allow users to control the execution of business processes. It not only allows you to monitor the execution progress, but also to set metrics and KPIs, so that you can analyse the effectiveness of execution from different perspectives.
You can use the following sections to control and monitor process execution:
My Processes – this section allows users to monitor and control the execution of the user's processes (where the user is the initiator, participant or responsible for the process)
Process monitor section is designed for the analysis of the process work, which the current user is able to monitor (usually it is the initiator of the process instance). Permissions to monitor a particular process can be assigned on the access to process page (in the process monitoringsection). Process monitor page shows all the analytic data on the process.
Full Process Monitor – this section contains the same process tree as shown in the Designer. This section provides convenient navigation when you need to monitor a number of processes and it is inconvenient to display them in a flat list.
ELMA also offers the possibility to collect and analyse metrics and KPIs of the process and its instances. KPIs and metrics allow you not only to measure particular business process parameters, but to monitor and analyse the changes over time or under various execution conditions.
Process Metrics and KPIs section is available on the process page in the Designer. After the execution of a process instance you will see the value of the process instance indicator on its page (Fig. 1).
Fig. 1. Process page. Process status indicator.
ELMA allows you to set status indicators, based on KPI values. These indicators show the effectiveness of the processes. Indicators can be configured in the Designer. Status icons are displayed on the process instance page in Web Application:
red – unacceptable result (serious deviation from the plan);
yellow – acceptable result (slight deviation from the expected result);
green – good result (achieving or exceeding the expected results).
You will see a status indicator next to the process name on the process page (Fig. 2).
