Business Process Policies is a document that describes all the documents, information and technical resources involved in a process. This document defines how departments and employees interact within the process, specifies the order of operations, their executors, results of each operation and the process on the whole. The Process Policies document is affirmed by the head of the organization and establishes internal principles. Executors and executives must use business process policies as the main document for settling any matters of argument that may appear in the course of work.
In ELMA you can create Business Process Policies as a .doc or .rtf file, which describes the flow, management scheme and the result of the process.
Processes are documented according to enterprise standards of an organization. This means that within one company, policies of different processes are usually rather similar. In ELMA, you do not have to enter all the same information every time you configure a business process, the common process policy settings are included in the global system settings. The policy settings of each process inherit these common settings. This way you only have to specify the settings that are specific to the current process.
The document that stores the process policies is prepared on the process page, the Policies tab (Fig. 1).
Fig. 1. Process Page. Policies tab.
You need to understand the difference between Process Documentation and Process Policies.
Business Process Documentation is an HTML document that contains all the technical details of the process, specifies informational resources engaged, and defines the sequence of operation. Process documentation has no legal value and is intended merely for technologists.
Business Process Policies is a .doc or .rtf file that describes all the documents, informational and technical resources involved in a process. This document defines how departments and employees interact within the process, specifies the sequence of operations, their executors, results of each operation and the process on the whole. It can be an official document with legal power and is intended for company executives and process participants.
