This section describes ELMA Designer, the main tool for system configuration. Also, it describes the system elements, which are required to configure business processes and manage Web Application tools. Examples of such elements are system configuration, objects, reports and organizational structure.
The first part of the section concerns system installation and its configuration in ELMA Designer. Then, it describes how the organizational structure is modeled, how the object model of the system is expanded and configured, how reports are created and managed, how the "CRM" application is installed and so on. Also, here you will find a thorough description of how system interfaces can be customized and adapted to tasks and user roles.
